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How to update state(active|inactive) of the user? (Identity management automation)

  • 1.  How to update state(active|inactive) of the user? (Identity management automation)

    Posted 06-05-2025 18:10

    belaie | 2016-09-11 10:36:51 UTC | #1

    Hello

    We would like to automate status of user state (active|inactive) from our identity management system. Currently i do not find any documentation which shows API support for this?

    Is this possible with current User platform API somehow?

    I see there is an option available called "DELETE" user, but cannot find "RESTORE" option :slight_smile:

    We would like to keep user but want to just to automate update of state info in purecloud as

    "state to inactive state whenever employees in our company quits" and same as

    "active" if their employee stauts is active in our company as part of re-hire or active employment

    WE DO NOT HAVE ACTIVE DIRECTORY!


    KevinGlinski | 2016-09-13 14:10:37 UTC | #2

    The ability to undelete a user will be fixed in API-1816, until it gets resolved, there isn't a way to do what you need.


    vkondula | 2017-03-27 15:35:42 UTC | #3

    I would like to ask, what is the current state of this Issue.


    system | 2017-08-28 19:27:08 UTC | #4


    This post was migrated from the old Developer Forum.

    ref: 385