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How to use runtime data playback from a Collection List

  • 1.  How to use runtime data playback from a Collection List

    Posted 06-05-2025 19:15

    Santiago_Serna | 2023-06-09 10:42:55 UTC | #1

    Hi,

    I'm trying to playback a couple of customer information (Date and Currency) that I have in a Architect Collection.

    when I try to playback in the flow using the properties to sayAsCurrency or SayAsDate, I cannot select those collections. I can search for them but when selected a "Expand" option pops up but doesn't let me select the field inside the collection.

    Could you please help?

    Santiago_Serna | 2023-06-09 10:43:30 UTC | #2

    and the screen shot with the expand button

    SimonBrown | 2023-06-09 15:15:54 UTC | #3

    Hi

    Never understood that expand option, nor see it do anything. For the ask though what I do is set a Variable to the collection count with expr Count(CollectionName)

    Then (assuming != 0 entries) I loop over the count, extract each value from current entry into a separate variable and play those; like: ToDateTime(Task.RecentTransactionEffectiveDate[Task.TransLoop])

    Various ways of approaching but loop version works for me.

    Simon

    Santiago_Serna | 2023-06-12 06:59:14 UTC | #4

    Thanks Simon.

    I also solved the issue with that workarround, but, from my point of view, doesn't make sense having to move to a temporary variable. It should be solved in Genesys with that non-working expand option.

    Best regards

    system | 2023-07-13 06:59:54 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 20347



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