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ID not being returned on successful SendEmailReplyResponse

  • 1.  ID not being returned on successful SendEmailReplyResponse

    Posted 06-05-2025 18:23

    ivan.regalado | 2022-09-27 16:25:46 UTC | #1

    When we are sending a successful email reply via /api/v2/conversations/emails/{conversationId}/messages, the expected response for a successful 200:

    However, when we do send an actual email we are not seeing the 'id' being returned.

    Is there an issue/bug here that can be addressed?


    ivan.regalado | 2022-09-27 16:26:24 UTC | #2

    Response:


    tim.smith | 2022-09-27 16:27:30 UTC | #3

    Please open a case with Genesys Cloud Care to report the API endpoint not behaving in accordance with the documentation.


    system | 2022-10-28 16:27:56 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 16472