Genesys Cloud - Beta HQ

 View Only

Discussion Thread View

Improved agent to agent digital transfer - Beta

  • 1.  Improved agent to agent digital transfer - Beta

    Posted 06-23-2023 14:26

    We are pleased to let you know that we start accepting Beta participants to Improved agent to agent digital interaction transfer feature in Dev, Test, Demo and Production environments. 

    This is a follow up to the notification Upcoming Agent UI Changes - Improved Digital Transfer Experience posted on March 3, 2023.

    You can submit your Beta registration form to join this Beta. 




    Atsushi Hirano
    Sr. Product Manager, Digital
    Genesys - Employees

Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources