Jaime_Perez | 2021-08-12 16:10:27 UTC | #1
Hi Dev Team,
I couldn't find the answer in the community section and I have a question about how Callbacks work. Does the caller keep the position in queue or does the callback get assigned based on next idle Agent? Also, does the Callback keep the priority originally added in the Queue? Thanks!
system | 2021-09-12 16:10:32 UTC | #2
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