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In-queue flow with Callback: Can a screen pop be added to a callback?

  • 1.  In-queue flow with Callback: Can a screen pop be added to a callback?

    Posted 06-05-2025 19:09

    AlonsoM | 2018-01-31 19:50:29 UTC | #1

    Is it possible to set a screenpop for a callback.

    In other words, in an in-queue flow if I programmed a callback feature where a caller could leave their number and a callback created and (in architect) at the end of the flow before I place the "create callback" object could I place a set screenpop object and to call the information collected in the in-queue flow?

    AM


    MelissaBailey | 2018-01-31 20:24:37 UTC | #2

    Hi Alonso,

    Yes that will work.


    system | 2018-03-03 20:38:06 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 2442