minco | 2020-06-04 16:56:00 UTC | #1
Hi,
Can you please tell me is there a way to test inbound chat flow directly in PureCloud?
Regards, Minco
Jerome.Saint-Marc | 2020-06-05 13:43:31 UTC | #2
Hello,
If you mean testing an inbound chat flow directly from Architect (with a "Test" menu/command), the answer is No.
What you can do is to generate a real WebChat session using the "Web Chats" test interface in the Developer Tools.
Configure a Contact Center Widget - Version 2 (that triggers your Architect Inbound Chat flow), open the Web Chats in Developer Tools and point to the corresponding deploymentKey, and generate your customer chat session.
Regards,
system | 2020-07-06 13:43:34 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 7965