Matsumoto | 2025-01-08 07:57:54 UTC | #1
Hi Team
We are considering an unattended receptionist flow whereby the call is received via IVR and the caller's phone number and other information entered by the customer is registered in the contact list. We would like to do all of this within Architect, and eventually run a campaign to call the customer back.
We believe that the way to register a phone number in the contact list is to create a data action that calls the following API, which is then called in Architect
POST /api/v2/outbound/contactlists/{contactListId}/contacts
Currently, we are testing if we can store the ID of the specified contact list in the request URL and register the phone number, but we are getting the following error, but we don't know why. Can you please advise on how to solve this problem?
--
- Execute: The request could not be understood by the server due to malformed syntax.
REST call for action execute failed. Message: Request to backend service failed. Response from web service: {"message":"The request could not be understood by the server due to malformed syntax.","code":"bad.request","status":400,"contextId":"e7bedd6b-3d52-4389-9fdd-3b156538ac92","details":[],"errors":[]} [4223e93a-b0b1-4437-b5e9-ac4d10c7efc2] --
Best regards,
system | 2025-02-07 07:44:23 UTC | #2
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