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Increase the waiting time of an incoming email beyond 72 hours

  • 1.  Increase the waiting time of an incoming email beyond 72 hours

    Posted 06-05-2025 19:23

    BadreGeney | 2023-03-15 17:14:05 UTC | #1

    Hello

    Is there a solution to increase the wait time of an incoming email interaction beyond 72 hours ? And is it possible to transfer the interaction before 72 hours to another call flow or queue to renew the wait time ? If so, what is the impact?

    Thanks in advance

    system | 2023-04-15 17:14:27 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 18931



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