vrvoice1 | 2016-12-23 09:12:09 UTC | #1
Hi, I want to create a InteractionstatsRules with the Api. I have add all the informations to the InteractionStatsRule Class and execute the request. I got the following error: <img src="//inin-prod-use1-developerforum.s3.amazonaws.com/original/1X/a64892d097f4bcc330995fd098e12f98af138f6e.PNG" width="690" height="338">
I got the same Error if I try to disable a rule in the WebClient
<img src="//inin-prod-use1-developerforum.s3.amazonaws.com/original/1X/e2f73a46221797edc8abb43fd23fa309624fbd95.PNG" width="690" height="475">
Regards,
Sven
tim.smith | 2016-12-27 15:01:34 UTC | #2
Would you mind opening a ticket with PureCloud Support to investigate this? I'm also seeing the error on disabling a rule via the Directory client. This will require additional troubleshooting with support to determine what's causing the error within PureCloud.
FWIW, I'm seeing that sometimes the request to disable to rule succeeds. Not very often, but sometimes I get a 200 back instead of a 400, but the request bodies are identical.
system | 2017-08-28 19:29:32 UTC | #3
This post was migrated from the old Developer Forum.
ref: 739