Hi, I'm Simona Di Donato, a CX Advisory professional based in Italy and proud to be part of the CX Advisory team! I'm passionate about helping organizations transform customer and employee experiences through AI, automation, and digital innovation. My career has evolved across consulting, project leadership, services management, enterprise sales, and strategic advisory, always with one goal: turning technology into tangible business value while empowering people and optimizing processes. Happy to be here!
"The only way to do great work is to love what you do." - Steve Jobs
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Simona Di Donato
Senior CX Advisory Consultant
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