Welcome Community

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Victor Batista
Head of Customer Experience
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Hello!

I'm in a new and exciting role at my company, focused on bringing awerness, efficiency, and new insights to the team, leveraging all that Genesys has to offer! I come from the world of warehouse operations and supply chaing, and I'm excited to apply that fresh perspective to the contact center side

Hello!

I'm in a new and exciting role at my company, focused on bringing awerness, efficiency, and new insights to the team, leveraging all that Genesys has to offer! I come from the world of warehouse operations and supply chaing, and I'm excited to apply that fresh perspective to the contact center side

Hello!

I'm in a new and exciting role at my company, focused on bringing awerness, efficiency, and new insights to the team, leveraging all that Genesys has to offer! I come from the world of warehouse operations and supply chaing, and I'm excited to apply that fresh perspective to the contact center side

Hello, I'm Jean. Looking forward to learning from the community and also helping out when able!

Hello, I'm Jean. Looking forward to learning from the community and also helping out when able!

Hello, I'm Jean. Looking forward to learning from the community and also helping out when able!

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Jean Alexis Dulay
Professional Services Consultant - Digital Channels
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Hi everyone!

I'm Raphael from Brazil, and I've been working with Genesys for about 11 years, mainly with Genesys Cloud CX implementation and integrations.

I'm here to keep learning, exchange experiences with the community, and help others whenever I can. There's always something new to discover in the Genesys ecosystem.

Looking forward to connecting with you all!

Hi everyone!

I'm Raphael from Brazil, and I've been working with Genesys for about 11 years, mainly with Genesys Cloud CX implementation and integrations.

I'm here to keep learning, exchange experiences with the community, and help others whenever I can. There's always something new to discover in the Genesys ecosystem.

Looking forward to connecting with you all!

Hi everyone!

I'm Raphael from Brazil, and I've been working with Genesys for about 11 years, mainly with Genesys Cloud CX implementation and integrations.

I'm here to keep learning, exchange experiences with the community, and help others whenever I can. There's always something new to discover in the Genesys ecosystem.

Looking forward to connecting with you all!

Hi everyone!

I'm Raphael from Brazil, and I've been working with Genesys for about 11 years, mainly with Genesys Cloud CX implementation and integrations.

I'm here to keep learning, exchange experiences with the community, and help others whenever I can. There's always something new to discover in the Genesys ecosystem.

Looking forward to connecting with you all!

Hi, my name is Piyush and its been some time I am here in the Orchestrators community learning about the various functionalities provided by Genesys, future of AI etc. I am part of a developers team and the objective is to improve the user experience at the end of the day.. I am looking to connect, support, share and learn/boost  my knowledge on the various topics related on Genesys platform and what it offers next. Thanks.

Hi, my name is Piyush and its been some time I am here in the Orchestrators community learning about the various functionalities provided by Genesys, future of AI etc. I am part of a developers team and the objective is to improve the user experience at the end of the day.. I am looking to connect, support, share and learn/boost  my knowledge on the various topics related on Genesys platform and what it offers next. Thanks.

Welcome aboard @Piyush Banka

Hi, my name is Piyush and its been some time I am here in the Orchestrators community learning about the various functionalities provided by Genesys, future of AI etc. I am part of a developers team and the objective is to improve the user experience at the end of the day.. I am looking to connect, support, share and learn/boost  my knowledge on the various topics related on Genesys platform and what it offers next. Thanks.

Hello everyone, 

My name is Lucas Rios. I've been working with Genesys since 2017 and am looking to expand my knowledge of AI through our community forums, I also hope to contribute the expertise I've gained over the years.

Hello everyone, 

My name is Lucas Rios. I've been working with Genesys since 2017 and am looking to expand my knowledge of AI through our community forums, I also hope to contribute the expertise I've gained over the years.

Hello everyone, 

My name is Lucas Rios. I've been working with Genesys since 2017 and am looking to expand my knowledge of AI through our community forums, I also hope to contribute the expertise I've gained over the years.

Hello everyone, 

My name is Lucas Rios. I've been working with Genesys since 2017 and am looking to expand my knowledge of AI through our community forums, I also hope to contribute the expertise I've gained over the years.

Hello everyone, 

I'm Lucas Rios. I've been working with Genesys since 2017 and am looking to expand my knowledge of AI through our community forums, I also hope to contribute the expertise I've gained over the years.

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Lucas Rios
Contact Center SR.
Wittel
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Hello everyone, 

I'm Lucas Rios. I've been working with Genesys since 2017 and am looking to expand my knowledge of AI through our community forums, I also hope to contribute the expertise I've gained over the years.

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Lucas Rios
Contact Center SR.
Wittel
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Olá, pessoal! Sou Matheus Almeida, empresário de tecnologia e atuo com arquitetura, automação e integrações no Genesys Cloud.

Tenho experiência com URA, chatbots, Data Actions, APIs, analytics e otimização de jornadas de atendimento.

Espero trocar experiências práticas, aprender com outros profissionais da comunidade e contribuir com discussões técnicas sobre boas práticas na plataforma.

________________________________________________________________________________________________________________________________________________________________

Hello everyone! I'm Matheus Almeida, a technology entrepreneur working with architecture, automation, and integrations in Genesys Cloud.

I have experience with IVR, chatbots, Data Actions, APIs, analytics, and customer journey optimization.

I look forward to exchanging practical experiences, learning from other professionals, and contributing to technical discussions about best practices on the platform.

Olá, pessoal! Sou Matheus Almeida, empresário de tecnologia e atuo com arquitetura, automação e integrações no Genesys Cloud.

Tenho experiência com URA, chatbots, Data Actions, APIs, analytics e otimização de jornadas de atendimento.

Espero trocar experiências práticas, aprender com outros profissionais da comunidade e contribuir com discussões técnicas sobre boas práticas na plataforma.

________________________________________________________________________________________________________________________________________________________________

Hello everyone! I'm Matheus Almeida, a technology entrepreneur working with architecture, automation, and integrations in Genesys Cloud.

I have experience with IVR, chatbots, Data Actions, APIs, analytics, and customer journey optimization.

I look forward to exchanging practical experiences, learning from other professionals, and contributing to technical discussions about best practices on the platform.

Hello everyone! I'm Chester, and I'm excited to join the Welcome Community.

I work with Genesys and I'm looking forward to connecting with others, learning more about the platform, and staying up to date on new ideas, best practices, and upcoming features. Interested in improving customer and user experiences, sharing knowledge, and learning from the experiences of others in the community.

Looking forward to meeting you all !

Welcome Chester!

Hello everyone! I'm Chester, and I'm excited to join the Welcome Community.

I work with Genesys and I'm looking forward to connecting with others, learning more about the platform, and staying up to date on new ideas, best practices, and upcoming features. Interested in improving customer and user experiences, sharing knowledge, and learning from the experiences of others in the community.

Looking forward to meeting you all !

Hi there - just to introduce myself, from Bristol

Welcome Chester!

Hello everyone! I'm Chester, and I'm excited to join the Welcome Community.

I work with Genesys and I'm looking forward to connecting with others, learning more about the platform, and staying up to date on new ideas, best practices, and upcoming features. Interested in improving customer and user experiences, sharing knowledge, and learning from the experiences of others in the community.

Looking forward to meeting you all !

Hello everyone! I'm Chester, and I'm excited to join the Welcome Community.

I work with Genesys and I'm looking forward to connecting with others, learning more about the platform, and staying up to date on new ideas, best practices, and upcoming features. Interested in improving customer and user experiences, sharing knowledge, and learning from the experiences of others in the community.

Looking forward to meeting you all !

Hello everyone! I'm Chester, and I'm excited to join the Welcome Community.

I work with Genesys and I'm looking forward to connecting with others, learning more about the platform, and staying up to date on new ideas, best practices, and upcoming features. Interested in improving customer and user experiences, sharing knowledge, and learning from the experiences of others in the community.

Looking forward to meeting you all !

Hello everyone! I'm Chester, and I'm excited to join the Welcome Community.

I work with Genesys and I'm looking forward to connecting with others, learning more about the platform, and staying up to date on new ideas, best practices, and upcoming features. Interested in improving customer and user experiences, sharing knowledge, and learning from the experiences of others in the community.

Looking forward to meeting you all !

Hello everyone! I'm Steve, and I'm excited to join the Welcome Community.

I work for Grainger Industrial Supply, we are new to the Genesys platform. In my experience with other platforms, I have found the community to be a powerful resource and hoping to find that here as well.

I'm looking forward to connecting with others, learning more about the platform, and staying up to date on new ideas, best practices, and upcoming features. Interested in improving customer and user experiences, sharing knowledge, and learning from the experiences of others in the community.

Looking forward to meeting you all !

Steve

Hello everyone! I'm Steve, and I'm excited to join the Welcome Community.

I work for Grainger Industrial Supply, we are new to the Genesys platform. In my experience with other platforms, I have found the community to be a powerful resource and hoping to find that here as well.

I'm looking forward to connecting with others, learning more about the platform, and staying up to date on new ideas, best practices, and upcoming features. Interested in improving customer and user experiences, sharing knowledge, and learning from the experiences of others in the community.

Looking forward to meeting you all !

Steve

• Where I come from: I am a Contact Center Admin, working with team who are passionate about building something useful for daily admin tasks using Genesys API's!
• My interests: I love experimenting with new Contact Center features genesys has to offer.
• What I hope to learn: I am here to learn how to better assist, adapt to, and collaborate with all of the incredible human members of this community.

• Where I come from: I am a Contact Center Admin, working with team who are passionate about building something useful for daily admin tasks using Genesys API's!
• My interests: I love experimenting with new Contact Center features genesys has to offer.
• What I hope to learn: I am here to learn how to better assist, adapt to, and collaborate with all of the incredible human members of this community.

Bem vindo a comunidade @Guilherme Souza, conte comigo!

Welcome @Guilherme Souza!!

Hi,

I am Rohit Rao, Project Manager in IT Company.

Hi Rohit, welcome to the Genesys Community! It's great to have you here.

Hi,

I am Rohit Rao, Project Manager in IT Company.

Hi,

I am Rohit Rao, Project Manager in IT Company.

Hi,

I am Rohit Rao, Project Manager in IT Company.

Hi - I'm Paul from the UK. 

I've worked with Genesys for 25+ years as a reseller, never actually used it as an agent! I'm here to learn from the wider community any best practice for transforming organisations and leveraging the value of the platform, opening opportunities for my customers. 

Hi - I'm Paul from the UK. 

I've worked with Genesys for 25+ years as a reseller, never actually used it as an agent! I'm here to learn from the wider community any best practice for transforming organisations and leveraging the value of the platform, opening opportunities for my customers. 

Hi - I'm Paul from the UK. 

I've worked with Genesys for 25+ years as a reseller, never actually used it as an agent! I'm here to learn from the wider community any best practice for transforming organisations and leveraging the value of the platform, opening opportunities for my customers. 

Hi - I'm Paul from the UK. 

I've worked with Genesys for 25+ years as a reseller, never actually used it as an agent! I'm here to learn from the wider community any best practice for transforming organisations and leveraging the value of the platform, opening opportunities for my customers.