Hi everyone!
I'm Grace, an Engage & Cloud Engineer with 12 years of experience in the VoIP industry. Throughout my career, I've had the opportunity to work with contact center and cloud communication technologies, helping organizations improve the way they connect with their customers. I'm excited to be part of this community, learn from others, and share knowledge and experiences.
I'm looking forward to connecting with everyone here, learning from your experiences, and discussing best practices around Genesys and customer experience.
Have a nice day! 🥰
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Mary Grace Panopio
Technical Account Manager
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