Hello everyone! I am just stopping in to introduce myself and interact with the community a bit more!
I work for Genesys, focusing on the WEM suite and helping customers improve their customer experience through quality compliance and speech analytics. I love all things Quality and Speech & Text.
I live in Utah with my two dogs, and when I am not working, I enjoy reading and spending time in the mountains. If you have any book recommendations, I would love to hear them!
Happy to be part of this community!
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Kelsie Bowles
Senior Professional Services Consultant
Genesys - Employees
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