Hi everyone,
My name is Iury, and I'm a Genesys Cloud Analyst at Coddera. I'm excited to finally join the formal discussions here!
I currently focus on the Genesys Cloud CX platform and am in the final stages of my Systems Information degree. I'm particularly interested in solution architecture, integrations, and finding new ways to optimize CX through the Genesys toolset.
I'm looking forward to exchanging experiences, learning from your challenges, and contributing based on what we've been implementing at Coddera.
Let's connect!
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Iury Santos
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