Legacy Dev Forum Posts

 View Only

Sign Up

Is Genesys Cloud Oauth BearerToken is a JWT signed?

  • 1.  Is Genesys Cloud Oauth BearerToken is a JWT signed?

    Posted 06-05-2025 18:29

    fransiska.hendra | 2023-12-12 06:36:43 UTC | #1

    Hi Everyone,

    Just anyone can help to confirm,

    We would like to make Genesys Cloud API call from Salesforce, which this API call need a Bearer Token in the authorisation. So pre activity of this, to generate Bearer Token using Login Implicit Grant method by using Salesforce page redirection.

    There's a security question for this, is Bearer Token generated from Login Implicit Grant is JWT signed? If anyone can help advise, very appreciate.

    Thank you Fransiska


    Jerome.Saint-Marc | 2023-12-12 11:10:10 UTC | #2

    Hello,

    The bearer tokens generated from the OAuth Implicit Grant, Client Credentials Grant, Authorization Code Grant, PKCE Grant and SAML2 Grant flows (with Genesys Cloud) are NOT JWT tokens.

    Regards,


    fransiska.hendra | 2023-12-12 23:59:42 UTC | #3

    Thanks @Jerome.Saint-Marc ,

    but just want to confirm if the bearer tokens generated from the OAuth Implicit Grant, Client Credentials Grant, Authorization Code Grant, PKCE Grant and SAML2 Grant flows is a digitally signed bearer token (no need JWT, as long digitally signed) ?

    Looking forward for response.

    Thank you Fransiska


    Jerome.Saint-Marc | 2023-12-13 08:49:15 UTC | #4

    Hello,

    No. They are not digitally signed.

    Regards,


    fransiska.hendra | 2023-12-14 00:02:38 UTC | #5

    hi @Jerome.Saint-Marc

    Thank you for confirmation, appreciate for this.

    Fransiska


    system | 2024-01-14 00:02:39 UTC | #6

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 23641