Legacy Dev Forum Posts

athuldilip | 2018-06-09 10:45:59 UTC | #1

I want to add a Prompt and upload an audio as the prompt resource using PureCloud API. I'm able to add the prompt by using Create a new Prompt API call and by using Create a new Prompt Resource API Call I'm able to add a prompt resource and set a TTS string for it. But I can't figure out how to upload an audio while adding a prompt resource. Is there any way to add a prompt resource with custom audio instead of TTS?

Thanks

athuldilip | 2018-06-09 10:45:05 UTC | #2

Kindly any update on this

MelissaBailey | 2018-06-11 12:45:07 UTC | #3

Post the audio recording to the prompt resource's uploadUri.

tim.smith | 2018-06-11 16:52:28 UTC | #4

Documentation for how to upload audio is pending completion of CA-5434.

@MelissaBailey can you share an example HTTP post to the upload service for this?

tim.smith | 2018-06-11 20:34:51 UTC | #5

I've created some documentation for uploading a prompt as well as a tutorial:

• https://developer.mypurecloud.com/api/rest/v2/architect/prompts.html
• https://developer.mypurecloud.com/api/tutorials/upload-prompts/#nodejs

athuldilip | 2018-06-12 12:38:29 UTC | #6

Thanks a lot for the documentation.

system | 2018-07-13 12:38:32 UTC | #7

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