stelapolu | 2022-07-15 11:38:13 UTC | #1
Hi,
We are in the process of developing a Genesys App Foundry application. Ours is a Dashboard application which would provide insights to Executives of a given Organization.
If the executive doesn't have a Genesys Cloud Login yet, and just to access our purchased App Found app (fixed cost licensing), is there a way to create a Genesys Cloud User without incurring any additional license cost to parent Organization?
When I created a User in our Test Genesys Org, I see Cloud CX 3 for License. If I understand correctly this represent Pure Cloud Concurrent user License. I couldn't find a way to create a user without any license associated.
So want to confirm, if it is feasible to create a Genesys User without any license cost?
Thanks!
Becky_Powell | 2022-07-15 13:27:16 UTC | #2
Hi there - you can create a wallboard account so that you can display a dashboard without having to pay for and use a full Genesys Cloud license. It is not a free license but it is deeply discounted ($18/month USD). More details here: https://help.mypurecloud.com/articles/create-a-wallboard-account/
stelapolu | 2022-07-15 15:35:54 UTC | #3
Becky_Powell, post:2, topic:15541
It is not a free license but it is deeply discounted
Thanks for the update! Appreciate it!
system | 2022-08-14 15:36:25 UTC | #4
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This post was migrated from the old Developer Forum.
ref: 15541