KaylaMichalk | 2023-01-17 14:49:12 UTC | #1
I am looking for a way to export the Agent Performance Report through API queries. I need to be able to pull all of the same metrics from that report for each individual agent and append them to an excel file. Is there a way to do this? Thanks!
Eos_Rios | 2023-01-19 15:42:12 UTC | #2
POST /api/v2/analytics/conversations/aggregates/query
Group by userid
KaylaMichalk | 2023-01-19 15:42:08 UTC | #3
That worked, thank you!
system | 2023-02-19 15:42:52 UTC | #4
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