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  • 1.  Issue in transfer number

    Posted 06-05-2025 19:10

    Payal_Sharma | 2020-10-23 20:55:31 UTC | #1

    Hi,

    I Created a call flow, where I have used transfer to number from toolbox. But call is getting disconnected when the call get transferred to that number via call flow. And when I am dialing to that number directly then it is getting connected.

    Please let me know what can we do to resolve the issue.


    Becky_Powell | 2020-10-23 21:02:16 UTC | #2

    Hi Payal,

    This sounds like an issue that Genesys Cloud Care would need to investigate. Customer-specific issues cannot be investigated via the Dev Forum.


    system | 2020-11-23 21:02:16 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 9161