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: Issue with Agent Assist Interaction Widget Setup in Genesys Dev Environment

  • 1.  : Issue with Agent Assist Interaction Widget Setup in Genesys Dev Environment

    Posted 06-05-2025 19:04

    rsk | 2024-10-08 14:27:32 UTC | #1

    Hi folks,

    We’re trying to set up the Agent Assist Interaction Widget in our Genesys Dev Environment, following the documentation here and this guide.

    However, when I click on the hosted application server URL, it gets stuck on reloading. In the inspect element, I see the following error:

    error_handler.ts:46 ERROR Error: Could not parse null (null)

    We’ve double-checked all the environment values but haven’t found the root cause.

    Any advice or guidance would be greatly appreciated!

    Thanks!


    system | 2024-11-08 14:27:58 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 29761