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Issues downloading recording

  • 1.  Issues downloading recording

    Posted 06-05-2025 18:13

    pmiddleton | 2018-05-11 18:45:32 UTC | #1

    I am having issues downloading the recordings for a set of conversations. I am using the BatchRequest method on the Recording api to submit the job and get the download uris.

    The issue I am having is that majority of the uris fail when I try to download the recording file. AWS S3 is returning a 400 with the error message "The provider token has expired". I am initiating the download immediately after I receive the uris so the token should be good.

    Any ideas what could be going wrong?


    system | 2018-06-11 18:45:38 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 2860