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  • 1.  It's Beta time! Mobile Messaging SDK for native platforms

    GENESYS
    Posted 09-07-2023 14:09
    Edited by David Kempl 12-15-2023 09:01

    Hello everyone,

     

    We are excited to announce the new release of the Mobile Messenger SDK (see corresponding DIG-I-13 Idea here). The Mobile Messenger SDK allows businesses to embed web messaging within their native mobile apps, for customer engagement.

    If you are interested, please sign-up by filling out the form below visible also in Beta HQ homepage, we'd love to get your feedbacks!

    Web Messaging - Mobile Messenger SDK - Beta Sign-up Form

    After we enable the feature for your org, we will reach out to you to confirm: this may take a few days.

     

    Thanks for your patience and interest!

     


    #BetaAnnouncement

    ------------------------------
    David Kempl
    Genesys - Employees
    ------------------------------



  • 2.  RE: It's Beta time! Mobile Messaging SDK for native platforms

    Top 25 Contributor
    Posted 01-22-2024 20:02

    Hi David,

    The Sign up form mentions it also provides the UI, so not just the a wrapper around the APIs. Is that right? And is it the same UI as the Web Messenger widget, or is there some differences? Can you share some screenshots if available?



    ------------------------------
    Anton Vroon
    ------------------------------



  • 3.  RE: It's Beta time! Mobile Messaging SDK for native platforms

    GENESYS
    Posted 01-23-2024 01:27

    Hi Anton,

    Correct, the Mobile Messenger SDK has User Interface. The UI is not the same as the web, but similarly modern by providing native experience.

    9:30 
9:41 AM 
< Message Us 
.11 
x 
AU6NMENT MTH 
WEB MESSENGER 
Consistent look and feel with 
Web Messenger 
Native mobile experience 
Thursday, June 29th, 2023 
This is the beginning of your conversation with us. Please 
send a message to get started 
chat to agent 
Sure! Someone will be with you in a sec 
got, 7:12 AM 
Hi, my name is Sean 
How can I help you? 
Sean, 7:43 AM 
My sofa is defective 
I bought it on March 1, 
2023, model number 
8500132432-4567 
One of the leg broke off on 
March 31, 2021. The sofa is 
unsteady and rocks while I sit 
New messages 
I'd like a refund please 
Send a message 
oos 
Message Us 
Thursday, June 29th, 2023 
This is the beginning Of your conversation with us. please 
send a message to get started 
chat to agent 
Sure! Someone will be with you in a sec 
Bat, 7:12 AM 
Hi, my name is Sean 
How can I help you? 
Sean, 7:43 AM 
My sofa is defective 
I bought it on March 1, 
2023, model number 
8500132432-4567 
One of the leg broke off on 
March 31, 2021. The sofa is 
unsteady and rocks while I sit 
New messages 
I'd like a refund please 
Send a message 
ANDROP 
Genesys confidential and proprietary information. Unauthorized disclosure is prohibited. 
GENE-SYS



    ------------------------------
    David Kempl
    Genesys - Employees
    ------------------------------



  • 4.  RE: It's Beta time! Mobile Messaging SDK for native platforms

    Top 25 Contributor
    Posted 01-23-2024 15:55

    Thanks David



    ------------------------------
    Anton Vroon
    ------------------------------



  • 5.  RE: It's Beta time! Mobile Messaging SDK for native platforms

    Top 25 Contributor
    Posted 02-11-2024 19:14

    Hi @David Kempl

    Just want to confirm this is for Web Messaging only, not available for open messaging correct?



    ------------------------------
    Anton Vroon
    ------------------------------



  • 6.  RE: It's Beta time! Mobile Messaging SDK for native platforms

    GENESYS
    Posted 02-12-2024 02:34

    Hi Anton,

    Correct, this is for Web Messaging.

    Best,



    ------------------------------
    David Kempl
    Genesys - Employees
    ------------------------------



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