Legacy Dev Forum Posts

 View Only

Sign Up

  • 1.  IVR - Emergency routing

    Posted 06-05-2025 18:17

    Austen | 2020-06-03 13:32:57 UTC | #1

    Hi,

    Is it possible to set up and maintain emergency routing for an IVR via the API? I can't see where in the documentation this data is supported.

    Thanks


    tim.smith | 2020-06-03 21:03:25 UTC | #2

    GET /api/v2/architect/emergencygroups and similar APIs may be what you're looking for. The architect flow scripting SDK may also be of interest. https://mypurecloud.github.io/purecloud-flow-scripting-api-sdk-javascript/


    system | 2020-07-04 21:03:26 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 7955