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  • 1.  IVR Routing Schedule

    Posted 06-05-2025 18:13

    Ana_Laia | 2018-05-17 13:31:32 UTC | #1

    Hi everyone,

    For a IVR call, is it possible to retrieve which was its routing schedule via API? If the call entered on "Closed Hours" or on "Open Hours".

    I did a brief search, sorry if this is not a new topic.

    Thank you in advance.

    Best regards,

    Ana Laia


    tim.smith | 2018-05-17 13:53:49 UTC | #2

    No, the IVR reporting data feature is currently in development. If you need this data before the feature is released, you must log this data using a custom process.


    system | 2018-06-17 13:53:51 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 2877