Summary
Currently the value field inside public api v2 schema JourneyViewChartMetricResultValue holds an Integer, because until this point the Journey Management supported only integer numbers as results for charts. But we need to support decimals here in the future, cause for example average calculation needs decimals instead of just integers.
Effective Date
Friday, May 8, 2026
Customer Impact
- No direct customer impact is expected.
- These endpoints are only known to be consumed by the Genesys JM frontend.
- The API is still exposed at the public API level, so the schema change is being made to align with backend behavior.
Impacted Resources
- GET /api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/jobs/{jobId}/results
- Returns JourneyViewResult, including charts[].metrics[].values[].value
- GET /api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}/results/charts/{chartId}
- Returns JourneyViewChartResult, including metrics[].values[].value
Issue References
PURE-7376
Contacts
@Gyorgy Abraham Please reply to this announcement with any questions. This helps the wider developer community benefit from the discussion. We encourage you to use this thread before contacting the designated person directly. Thank you for your understanding.