Legacy Dev Forum Posts

 View Only

Sign Up

  • 1.  Knowledge Optimizer

    Posted 06-05-2025 19:14

    Maragatham | 2023-02-27 08:34:34 UTC | #1

    I am not able to open Optimize under unanswered queries in Optimizer.


    Maragatham | 2023-02-27 08:34:59 UTC | #2


    Sudhanshu_Shekhar | 2023-02-27 09:56:43 UTC | #3

    Hi @Maragatham , Thanks for reaching out. This looks like either of these issues -

    1. There are no unanswered queries in the last 3 days. The date range you have selected in screenshot is more than last 3 days.

    or

    1. Unanswered queries from last 3 days are not yet processed by optimizer. Optimizer processes queries once every day so if this is the case then it should become available in next 24 hours.

    Note : we do have a tooltip associated with this button that conveys the same information.


    Maragatham | 2023-02-27 15:04:15 UTC | #4

    Got it.Let me check and revert on the data.


    system | 2023-03-30 15:03:32 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 18608