TestUser | 2020-06-16 16:00:11 UTC | #1
Hi Team
we are planning to use /api/v2/externalcontacts/contacts?q=${input.q} in architect inbound flow by configuring purecloud data action , want to understand what usage limit per day? we are expecting more that 500 calls per day and will the API limit is applicable when we use them in the purecloud itself.
Thanks in-advance
Jason_Mathison | 2020-06-16 16:21:11 UTC | #2
Hi "TestUser",
Assuming that the 500 calls per day were spread out evenly over an 8 hour day, and that you will only be looking at the first page of results, that would only be about 1 API call per minute. By itself that wouldn't put you anywhere near any rate limit that I am aware of.
In general rate limits are shared and failure is always an option, so you need to make sure that your architect flow can gracefully handle data action errors.
--Jason
TestUser | 2020-06-16 17:54:25 UTC | #3
Thank you Jason for the info
system | 2020-07-17 17:54:27 UTC | #4
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