Legacy Dev Forum Posts

 View Only

Sign Up

Limits Question - Co Browse

  • 1.  Limits Question - Co Browse

    Posted 06-05-2025 19:23

    PKS | 2023-03-01 00:01:24 UTC | #1

    Hello,

    I'm doing some review of the Genesys Cloud limits and wanted some clarification on 1 bullet point:

    "The total maximum number of requests per deployment per minute" = 300. Does this mean that we can only have a maximum of 300 concurrent sessions of co-browse active for web messaging at 1 time?


    jacobshaw | 2023-03-01 14:11:10 UTC | #2

    Hi @PKS To frame this, limits apply to Genesys Cloud API resources. The deployment.rate.per.minute limit applies to API resources fitting the pattern of api/v2/webdeployments/deployments/{deploymentId}/cobrowse/*

    Our public resources that fit this pattern are:

    • DELETE /api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId}
    • GET /api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId}

    This means that the max number of requests to either of these resources per deployment is 300.


    system | 2023-04-01 14:11:45 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 18650