PKS | 2023-03-01 00:01:24 UTC | #1
Hello,
I'm doing some review of the Genesys Cloud limits and wanted some clarification on 1 bullet point:
"The total maximum number of requests per deployment per minute" = 300. Does this mean that we can only have a maximum of 300 concurrent sessions of co-browse active for web messaging at 1 time?
jacobshaw | 2023-03-01 14:11:10 UTC | #2
Hi @PKS To frame this, limits apply to Genesys Cloud API resources. The deployment.rate.per.minute limit applies to API resources fitting the pattern of api/v2/webdeployments/deployments/{deploymentId}/cobrowse/*
Our public resources that fit this pattern are:
DELETE /api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId}GET /api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId}
This means that the max number of requests to either of these resources per deployment is 300.
system | 2023-04-01 14:11:45 UTC | #3
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