We're looking for IT, Identity, Security, and Contact Center administrators to participate in a 60-minute remote interview about authentication and business continuity when using Single Sign-On (SSO) with Genesys Cloud.
During the interview, we'll discuss:
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How your organization manages authentication today.
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How you prepare for and respond to authentication outages.
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Your expectations for recovering access during an outage.
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Your feedback on an early product concept.
Your insights will help us better understand customer needs and guide future product decisions.
In you match the profile and you want to provide your feedback, book your slot now here.
About the Study:
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Dates: July 2026
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Type of study: Zoom video chat
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Length: 60 minutes
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Device: Only a personal computer or a laptop.
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Thank-you gift: $100.00USD e-gift card, swag, charity donation, or 50 GCAP Points, 1-2 weeks after participation.
#ResearchOpportunity------------------------------
Olga Revilla
Staff User Experience Researcher
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