Legacy Dev Forum Posts

rsheraton | 2022-09-01 16:30:39 UTC | #1

Hi there, i am looking for an API to update a Calling List and mar a certain number, not the contact, as uncallable.

i looked at the below but this would mark the entire contact as uncallable

/api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}

Kavita_Mantripragada | 2022-09-08 16:22:13 UTC | #2

Hi,

You can use PhoneNumberStatus to make phone number uncallable.

From Public API swagger ->

phoneNumberStatus

( object, optional ): A map of phone number columns to PhoneNumberStatuses, which indicate if the phone number is callable or not.

Thanks,

Reggie_Sheraton | 2022-09-08 16:56:59 UTC | #3

Hi thanks, this is what i did to get this to automate this process:

1. Created a Rule if Wrong number Wrap-Up is selected, i execute a data action to execute a Workflow
2. in data action i send the dialed number and the Contact ID
3. In Workflow i use a API to check if Contact ID and number exist in 2nd contact list, if it does, i mark the number uncallable

John_Carnell | 2022-09-16 12:38:50 UTC | #4

This post was migrated from the old Developer Forum.

ref: 16124