Jeffr | 2022-01-10 15:55:26 UTC | #1
I did search but likely not looking for the right topic.
I would like to ask the caller a question while they are waiting in an ACD queue and if they press the right key send a notification via an API to an event listener. Hopefully I could include information about the in-queue caller to the listener.
Any help direction MUCH appreciated.
j.
system | 2022-02-06 23:44:03 UTC | #2
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