Chandan_Majumdar | 2025-01-08 08:29:13 UTC | #1
we are migrating from web chat to web messaging. IN our .cshtml we have webchat config and using ININ.webchat.create(chatConfig, function (err, webchat) {...}. How to create same for web message since ININ.webmessage is not available
Angelo_Cicchitto | 2025-01-13 07:58:41 UTC | #2
Hello @Chandan_Majumdar - with new Messenger the functions to use are different. In general, you just need to deploy the new Messenger snippet to your website, and it should all work. See here for how to Configure and Deploy Messenger. Here you will find general migration steps: https://help.mypurecloud.com/articles/web-chat-to-web-messaging-migration-and-impact/
system | 2025-02-13 07:59:16 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 31091