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Missing API categories on developer.genesys.cloud site

  • 1.  Missing API categories on developer.genesys.cloud site

    Posted 06-05-2025 18:24

    mberman | 2022-12-21 15:15:04 UTC | #1

    I signed into a maanger account on developer.genesys.cloud/developer-tools/#/api-explorer, and I am noticing it is missing all of the different Api categories besides "Alerting". I am not sure why because every other time I used this acount I had master permissions to access and do anything. I am getting two errors, one on page load, and the other one if I try to open a "Alerts" or "InteractionStats" sub menus


    tim.smith | 2023-01-03 15:38:32 UTC | #2

    Please do not use the old deprecated tools; they are unsupported and will be removed soon. The replacement tools were released earlier this year: https://developer.genesys.cloud/devapps/about/api-explorer


    mberman | 2022-12-21 16:07:04 UTC | #3

    I was not aware of that, I just started using Genesys Cloud a few months ago so I was always using developer tools api explorer. Good to know that now, thank you very much Tim!


    system | 2023-01-21 16:07:45 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 17733