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Need a way to use Collect Input to capture * and # as valid input

  • 1.  Need a way to use Collect Input to capture * and # as valid input

    Posted 06-05-2025 19:10

    wwong | 2019-08-06 18:28:45 UTC | #1

    I'm looking to use Collect Input to capture a single digit as input, including 0 - 9 as well as * and #. While the actual numeric digits 0 - 9 works fine (goes to Success path), * and # does not. Is there a way to successfully capture * and # with this block? I do realize we can use the Menu object and define behavior for * and # specifically, but want to know if there's a way to work around this with Collect Input block.


    MelissaBailey | 2019-08-06 18:53:14 UTC | #2

    No.

    https://purecloud.ideas.aha.io/ideas/CLINB-I-347


    system | 2019-09-06 18:53:14 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 5712