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Newest version of Purecloud Softphone

  • 1.  Newest version of Purecloud Softphone

    Posted 06-05-2025 19:19

    PatrickG | 2017-06-14 13:54:52 UTC | #1

    Hi. I have a that customer that downloads the softphone from https://apps.mypurecloud.com/softphone-windows/ But its not the latest version. When it starts it updates.

    They are about to deploy it to agents computers so would be nice to get the newest version so not all have to update after deploy.

    So where to get the lastest version? Isnt the version on the website suppose to be the lastest? I tried making a supportcase, but they They referred me to this forum.


    tim.smith | 2017-06-14 18:01:44 UTC | #2

    This forum is for custom development questions related to the PureCloud APIs. They may have intended to refer you to the community forum for product questions: https://community.mypurecloud.com/s/


    PatrickG | 2017-06-15 06:43:54 UTC | #3

    They did that aswell, but I thought people replying there don't have access to get the newest version. I'll try there now.


    system | 2017-07-16 06:44:09 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 1409