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Next Occurrences - of Schedules in Routing

  • 1.  Next Occurrences - of Schedules in Routing

    Posted 06-05-2025 18:23

    saravana.n.kumar | 2022-10-24 16:30:00 UTC | #1

    Hi Team

    We required to know the schedule next occurrences via API , but we could find it using API. Please suggest a solution how to find out the next occurrences of a Schedules.?

    jacobshaw | 2022-10-25 14:54:06 UTC | #2

    Hi @saravana.n.kumar

    The API resource for a schedule is GET /api/v2/architect/schedules/{scheduleId}

    Included in the response are start - ISO-8601 time the schedule started end - ISO-8601 time the schedule ends rrrule - includes the frequency and interval of the schudule, e.g. - FREQ=DAILY;INTERVAL=1

    saravana.n.kumar | 2022-10-25 15:24:55 UTC | #3

    Hi @jacobshaw

    thanks for the update, we already have this rrule information from the existing API using schedule ID.

    However we need to know the next 6 occurance the way it showing in the GUI of Genesys console.

    Could you please help us to achieve that those in date format -yyyy-mm-dd & Day ??

    tim.smith | 2022-11-08 17:53:27 UTC | #4

    When trying to replicate the behavior of the UI, a useful task is to use the browser's developer tools to inspect the network requests that it's making. This will allow you to see all of the API requests it made to populate the view, including both the request and response bodies.

    system | 2022-12-09 17:53:29 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 16864



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