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Notification API Error Occurred

  • 1.  Notification API Error Occurred

    Posted 06-05-2025 18:15

    Tommy | 2019-10-07 06:48:34 UTC | #1

    I understand that the following error occurs with Notification API from yesterday.

    { topicName: 'v2.system.nolongersubscribed.streaming-p8dpv2nb1klvfb2mitvkdbdjoe', version: '2', eventBody: { channelId: 'streaming-p8dpv2nb1klvfb2mitvkdbdjoe', systemTopicType: 'nolongersubscribed', correlationId: '98a24ab5-bc2e-4188-9c72-a79f53ff18cc', organizationId: 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXX', userId: '0afcf8b9-5967-4b88-9782-9316d6281e84', oauthClientId: 'XXXXXXXXXXXXXXXXXXXXXXXXXXX', reason: 'anotherchannelsubscribed', message: 'Max channel limit was exceeded because streaming-o5r4fhr92umort4kk9g3o0v4t9 channel subscribed.', data: { evictedChannelId: 'streaming-p8dpv2nb1klvfb2mitvkdbdjoe', newChannelId: 'streaming-o5r4fhr92umort4kk9g3o0v4t9' } }, metadata: { CorrelationId: '98a24ab5-bc2e-4188-9c72-a79f53ff18cc' }, timeStamp: '2019-10-07T06:14:56.746Z' }

    ■Question I want to know if a design change has occurred.


    Tommy | 2019-10-07 07:06:37 UTC | #2

    Sorry.

    I asked a wrong question. I change the content of the question.

    ■Changed Question I want to know why this error occurred.


    tim.smith | 2019-10-07 20:46:05 UTC | #3

    The notification event is new, but the behavior is not.

    https://developer.mypurecloud.com/api/rest/v2/notifications/notification_service.html#usage_guidelines

    You can create up to 10 channels per user and app. When the 11th channel is created the first is removed.


    system | 2019-11-07 20:55:50 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6182