scm_pa | 2020-12-22 13:55:31 UTC | #1
Hi. I'm using the notification handler to monitor an agents queue for new ACD interactions. I have a test app using the code found at a previous post .
For the most part it's working but when a call gets delivered to an agent the notification handler fires off about 5 or 6 times and I'm trying to determine why that is occurring.
Thank you.
scm_pa | 2020-12-22 19:53:46 UTC | #2
Nevermind. Further research shows this is expected behavior. It will fire for the same interaction if any attributes change.
Taras | 2021-01-13 10:42:38 UTC | #3
Hi,
You can query asynchronous Purecloud event streams using LINQ operators. Here you can find example how to do it https://github.com/Noralogix/genesys-notifications/tree/master/sample/ConsoleApp
scm_pa | 2021-01-13 13:10:44 UTC | #4
I'll take a look at that. Thank you.
system | 2021-02-13 13:13:04 UTC | #5
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