agilio | 2020-03-17 16:29:52 UTC | #1
Is there any API that I could use to get the total number of Inbound and Outbound calls for a range of time on the PureCloud Voice - AWS trunk?
Thanks
AG
tim.smith | 2020-03-17 20:13:50 UTC | #2
There's GET /api/v2/telephony/providers/edges/trunks/{trunkId}/metrics, but that's a snapshot, not historical. You'd have to use an analytics conversation detail and inspect each conversation. A participant's session will identify the edge by ID, but I don't believe there's any way to determine the specific line or trunk unless you can glean it from one of the properties.
system | 2020-04-17 20:13:51 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 7366