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Oauth role/perms - and type required for Genesys Cloud data actions for scripting

  • 1.  Oauth role/perms - and type required for Genesys Cloud data actions for scripting

    Posted 06-05-2025 18:44

    AllanK | 2023-11-11 17:01:40 UTC | #1

    Hi,

    I've created some data actions that I want to give the script devs to be able to retrieve data from a data table.

    I've tried using the integration and Oauth used for Architect and get unknown errors in return . (yes my test has matching data types and the data action returns 2 discrete pieces of data

    I also tried an implicit auth with Architect:Read Only permissions and that also failed.. Any tips here?


    mikehardie | 2023-11-12 22:49:07 UTC | #2

    H, you would use client credentials - client Id and secret

    Architect permissions Architect->Datatable Architect->Datatable>Row->View

    For a script to use a data action, the agent wil also require data action view and execute permissions. .

    Mike


    AllanK | 2023-11-12 22:57:51 UTC | #3

    Hi Mike,

    I'll need to recheck this. My first tests were with myself as the user and using the same Oauth credentials that we use in Architect (so I'm reasonably sure those permissions are in place. )

    My concern is, if we give the consultant those permissions, will they be able to see the actions via the UI?


    mikehardie | 2023-11-12 23:08:58 UTC | #4

    THey do not see the actions in the UI


    system | 2023-12-12 23:09:53 UTC | #5

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 23078