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OAuthWebBrowserForm login error

  • 1.  OAuthWebBrowserForm login error

    Posted 06-05-2025 18:06

    Martin_Kuhne | 2021-03-17 19:06:27 UTC | #1

    Steps followed

    Create an OAuth client, Token Implicit Grant (Browser), added redirect URLs, scopes: conversations × notifications × telephony ×, copied the client ID, ignored the client secret

    Implemented the OAuthWebBrowserForm sample code. The UI pops up correctly.

    Problem: " Login - Genesys Cloud Accounts - Genesys

    There was a problem logging you in. Please check your email address and password and try again"

    Double-checked user and password ...

    Also tried just a web browser control on https://login.mypurecloud.com/oauth/authorize?, same result

    I am on US West

    Any ideas? Thanks!


    anon11147534 | 2021-03-25 09:14:07 UTC | #2

    Hi,

    The Genesys Cloud URL for US West is usually https://login.usw2.pure.cloud. I'm not exactly sure if that's the problem you're having but it's the first detail that comes to mind.


    system | 2021-04-25 09:14:10 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 10319