liz06 | 2020-06-16 00:19:56 UTC | #1
Hi,
I have the omni sync status settings working fine when tested with Salesforce sandbox and Purecloud PROD. I configured the same settings in Salesforce PROD instance and tested with Purecloud PROD and it is not working at all.
What could be wrong here?
system | 2020-07-17 00:20:00 UTC | #2
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