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  • 1.  Orchestrator Profile pic not saving

    Posted 9 days ago

    OK, this isn't a huge issue... but how do I get my Orchestrator Profile pic to stick?! 

    I go to Genesys Orchestrators, and I see the placeholder; click on the 'camera', upload and save my chosen mugshot...

    And it shows as though it was successful...

    But next time I go back to the page, it's back to my initials. Is there some sort of AI filtering out people who aren't photogenic? 🤣


    #CommunityQuestions(Contest,Community,etc.)

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    Paul

    Paul Mason
    Specialist Designer - British Telecommunications PLC
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  • 2.  RE: Orchestrator Profile pic not saving

    Posted 18 hours ago

    That's really weird, Paul! 😂 Speaking as a former Support team member, my first suggestion would be: clear your cache! Hahaha.



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    Giulia Rokicki
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  • 3.  RE: Orchestrator Profile pic not saving

    Posted 5 hours ago

    Ah, I actually haven't tried that! I'll do that now! 🤩



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    Paul

    Paul Mason
    Specialist Designer - British Telecommunications PLC
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  • 4.  RE: Orchestrator Profile pic not saving

    Posted 17 hours ago

    There are just some things that, much like faith, we can't really explain lmao



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    Camila Meneghini
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  • 5.  RE: Orchestrator Profile pic not saving

    Posted 5 hours ago

    Ha, very true! 



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    Paul

    Paul Mason
    Specialist Designer - British Telecommunications PLC
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