Welcome Community

In case you missed the Genesys Xperience keynote this morning…the GENESYS ORCHESTRATORS portal is officially live!!!

Before you dive in, check out the press release for all the exciting details.

So, what's the buzz about?
Genesys Orchestrators is a program designed to supercharge customer experience professionals with knowledge, resources, community, and credentials - all to help you accelerate the future of CX with AI.

Through the brand-new Genesys Orchestrators digital portal, you'll have a personalized dashboard to access everything you need to make an impact, all in one place.

The Orchestrators program is a growth journey with Genesys. As you learn, contribute, and lead, you'll unlock recognition across four tiers that showcase your progress. Sign in today to see what tier you already are and how you can advance to the next one.

And don't forget - the next episode of the Genesys Cloud Q&A Show will spotlight Genesys Orchestrators. So drop your questions in the thread below and we'll do our best to get them answered on the show.

Hope you all are as excited as we are for this new program, where every person can become a maestro of innovation!

#Xperience

#Orchestrators

Hi Genesys Community,

I recently logged into the new Genesys Orchestrators portal and noticed that several of my badge recognitions seem to be missing. At the moment, I'm only credited with PureConnect, even though I also have experience and contributions within Genesys Cloud.

I'd like to ensure my full credentials and product expertise are accurately reflected. Is there a process for requesting badge updates or corrections?

Additionally, I've completed several courses and certifications through Genesys Beyond. Will those achievements count toward badge progress or recognition within the Orchestrators portal?

Any guidance or clarification would be greatly appreciated!

Any guidance would be appreciated!

Thanks,
Justin Harkleroad

In case you missed the Genesys Xperience keynote this morning…the GENESYS ORCHESTRATORS portal is officially live!!!

Before you dive in, check out the press release for all the exciting details.

So, what's the buzz about?
Genesys Orchestrators is a program designed to supercharge customer experience professionals with knowledge, resources, community, and credentials - all to help you accelerate the future of CX with AI.

Through the brand-new Genesys Orchestrators digital portal, you'll have a personalized dashboard to access everything you need to make an impact, all in one place.

The Orchestrators program is a growth journey with Genesys. As you learn, contribute, and lead, you'll unlock recognition across four tiers that showcase your progress. Sign in today to see what tier you already are and how you can advance to the next one.

And don't forget - the next episode of the Genesys Cloud Q&A Show will spotlight Genesys Orchestrators. So drop your questions in the thread below and we'll do our best to get them answered on the show.

Hope you all are as excited as we are for this new program, where every person can become a maestro of innovation!

#Xperience

#Orchestrators

Hey Justin! 
I'll send your comments to that team. Hopefully when they get back from Xperience, we'll have some answer for you :) Thanks for your patience.

Hi Genesys Community,

I recently logged into the new Genesys Orchestrators portal and noticed that several of my badge recognitions seem to be missing. At the moment, I'm only credited with PureConnect, even though I also have experience and contributions within Genesys Cloud.

I'd like to ensure my full credentials and product expertise are accurately reflected. Is there a process for requesting badge updates or corrections?

Additionally, I've completed several courses and certifications through Genesys Beyond. Will those achievements count toward badge progress or recognition within the Orchestrators portal?

Any guidance or clarification would be greatly appreciated!

Any guidance would be appreciated!

Thanks,
Justin Harkleroad

In case you missed the Genesys Xperience keynote this morning…the GENESYS ORCHESTRATORS portal is officially live!!!

Before you dive in, check out the press release for all the exciting details.

So, what's the buzz about?
Genesys Orchestrators is a program designed to supercharge customer experience professionals with knowledge, resources, community, and credentials - all to help you accelerate the future of CX with AI.

Through the brand-new Genesys Orchestrators digital portal, you'll have a personalized dashboard to access everything you need to make an impact, all in one place.

The Orchestrators program is a growth journey with Genesys. As you learn, contribute, and lead, you'll unlock recognition across four tiers that showcase your progress. Sign in today to see what tier you already are and how you can advance to the next one.

And don't forget - the next episode of the Genesys Cloud Q&A Show will spotlight Genesys Orchestrators. So drop your questions in the thread below and we'll do our best to get them answered on the show.

Hope you all are as excited as we are for this new program, where every person can become a maestro of innovation!

#Xperience

#Orchestrators

I can second what Justin is reporting. Something as simple as the "Sign up for the Genesys Status Page" badge is not being recognized upon completion. I'm not sure if its due to the fact I've been registered to it. It would also be helpful if there was a bit more guidance to completing each badge. 

Thanks,

Hey Justin! 
I'll send your comments to that team. Hopefully when they get back from Xperience, we'll have some answer for you :) Thanks for your patience.

Hi Genesys Community,

I recently logged into the new Genesys Orchestrators portal and noticed that several of my badge recognitions seem to be missing. At the moment, I'm only credited with PureConnect, even though I also have experience and contributions within Genesys Cloud.

I'd like to ensure my full credentials and product expertise are accurately reflected. Is there a process for requesting badge updates or corrections?

Additionally, I've completed several courses and certifications through Genesys Beyond. Will those achievements count toward badge progress or recognition within the Orchestrators portal?

Any guidance or clarification would be greatly appreciated!

Any guidance would be appreciated!

Thanks,
Justin Harkleroad

In case you missed the Genesys Xperience keynote this morning…the GENESYS ORCHESTRATORS portal is officially live!!!

Before you dive in, check out the press release for all the exciting details.

So, what's the buzz about?
Genesys Orchestrators is a program designed to supercharge customer experience professionals with knowledge, resources, community, and credentials - all to help you accelerate the future of CX with AI.

Through the brand-new Genesys Orchestrators digital portal, you'll have a personalized dashboard to access everything you need to make an impact, all in one place.

The Orchestrators program is a growth journey with Genesys. As you learn, contribute, and lead, you'll unlock recognition across four tiers that showcase your progress. Sign in today to see what tier you already are and how you can advance to the next one.

And don't forget - the next episode of the Genesys Cloud Q&A Show will spotlight Genesys Orchestrators. So drop your questions in the thread below and we'll do our best to get them answered on the show.

Hope you all are as excited as we are for this new program, where every person can become a maestro of innovation!

#Xperience

#Orchestrators