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Outbound call campaign contact list limitation

  • 1.  Outbound call campaign contact list limitation

    Posted 06-05-2025 19:21

    Jeremy_MONZO | 2020-10-23 16:06:02 UTC | #1

    Hi all,

    Due to the limitation of the number of column (50) of the outbound contact list, I have to found another way to retrieve/display all the information from my contact during outbound call campaign. I have a time thought about datatables for save information from my contact and retrieve these information from the script but there is also a limitation of 50 regarding the number of fields. Is there any people who has encountered the same experience regarding this limitation? Maybe with the use of webservice, we can split the contact list, but how?

    useful hints are welcome.

    thanks jeremy


    tim.smith | 2020-11-10 16:14:46 UTC | #2

    You might try using a data action in your script to fetch data from an external source if you need more data than the contact list can hold.


    Jeremy_MONZO | 2020-11-16 08:47:19 UTC | #3

    Thanks Tim for feedback, I have the same idea in my mind. Please promote this idea if another people has the same matter https://genesyscloud.ideas.aha.io/ideas/CLOUT-I-290

    BR jeremy


    system | 2020-12-17 08:47:21 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 9158