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Outbound Campaign API Clarifications

  • 1.  Outbound Campaign API Clarifications

    Posted 06-05-2025 18:13

    vkomatineni | 2018-08-27 19:43:36 UTC | #1

    1. Let’s say I am creating a new Contact List File with the same name as an existing one. Will the existing file be replaced with the new file? And the ID sent back in the response would change too?
    2. When uploading data to the contact file, can we send the data JSON format or does it have to be a CSV file?

    tim.smith | 2018-08-28 13:15:27 UTC | #2

    If you're using POST /api/v2/outbound/contactlists/{contactListId}/contacts, it's additive.

    Uploaded files must be CSV.


    vkomatineni | 2018-08-28 14:47:02 UTC | #3

    Hey Tim. Thanks for the quick response. I got the answer to the second question.

    But, the first question was about creating a contact list and not adding contacts to it. The link to it is: https://developer.mypurecloud.com/api/rest/v2/outbound/index.html#postOutboundContactlists

    So, let's say I am trying to create a contact list using the same name as an existing one. Will the existing contact list structure be replaced with the new structure?


    tim.smith | 2018-08-28 14:49:48 UTC | #4

    The name of a contact list is an arbitrary property. Creating a new contact list has no bearing on any existing contact lists.


    vkomatineni | 2018-08-30 19:12:41 UTC | #5

    Got it! Thanks Tim. I have one other quick question here: Is there a size limit on the CSV file that will be appended to the API call? If so, can you confirm what that limit is.

    Thanks!


    tim.smith | 2018-08-30 19:59:50 UTC | #6

    Not that I'm aware of.


    vkomatineni | 2018-08-30 21:02:31 UTC | #7

    Okay. Thank you!


    system | 2018-09-30 21:05:48 UTC | #8

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 3443