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Outbound Campaigns - System WrapUp Codes

  • 1.  Outbound Campaigns - System WrapUp Codes

    Posted 06-05-2025 19:06

    wchavez | 2020-07-02 22:56:38 UTC | #1

    Good evening Forum:

    In order to better understand semantics of some system wrapup codes, I appreciate if you could share some examples where the following apply:

    1. ININ-OUTBOUND-NOT-TRANSFERRED-TO-FLOW.
    2. ININ-OUTBOUND-TRANSFERRED-TO-FLOW.
    3. ININ-OUTBOUND-INTERNAL-ERROR-SKIPPED.
    4. ININ-OUTBOUND-CAMPAIGN-FORCED-OFF.

    Thanks.

    Jerome.Saint-Marc | 2020-07-03 06:23:39 UTC | #2

    Hello,

    You can find some information here: https://help.mypurecloud.com/articles/wrap-up-codes-assigned-by-outbound-dialing/

    Regards,

    wchavez | 2020-07-03 14:24:39 UTC | #3

    Thank you Jerome.

    system | 2020-08-02 14:24:40 UTC | #4

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 8175



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