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Overlapping Intervals in /api/v2/analytics/users/details/jobs

  • 1.  Overlapping Intervals in /api/v2/analytics/users/details/jobs

    Posted 06-05-2025 19:07

    Scott_Crockford | 2021-08-27 22:18:13 UTC | #1

    When looking at the results of an analytics user details jobs I am seeing overlapping intervals like this: {

    "startTime": "2021-08-11T13:40:08.127Z",

    "endTime": "2021-08-11T15:37:16.834Z",

    "routingStatus": "INTERACTING"

    },

    {

    "startTime": "2021-08-11T13:40:08.128Z",

    "endTime": "2021-08-11T15:37:16.834Z",

    "routingStatus": "INTERACTING"

    },

    If I pull the same user and date range from /api/v2/analytics/users/details/query I do not see the same overlapping data:

    {

    "startTime": "2021-08-11T13:40:08.126Z",

    "endTime": "2021-08-11T13:40:08.127Z",

    "routingStatus": "INTERACTING"

    },

    {

    "startTime": "2021-08-11T13:40:08.127Z",

    "endTime": "2021-08-11T15:37:16.834Z",

    "routingStatus": "INTERACTING"

    }, I am guessing that this is an issue with the analytics user details job as a user should only have 1 status record for 1 time?


    system | 2021-09-26 22:19:01 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 11856