DaniloSottoDe_Lima | 2024-02-05 20:59:27 UTC | #1
Hello everything is fine? I have a question and would like some support. We currently extract data from the api /api/v2/analytics/conversations/details to get conversation data. However, the need arose to obtain the metrics of the participant found in the endpoint (GET /api/v2/speechandtextanalytics/conversations/{conversationId}). However we have a problem, this endpoint is only possible to obtain data passing conversation by conversation. Is there any way for the conversation details endpoint to calculate and obtain these metrics?
Participant metrics: https://developer.genesys.cloud/analyticsdatamanagement/speechtextanalytics/conversation
system | 2024-03-06 21:00:00 UTC | #2
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